Melissa Furman, a Clinical Director for Total Spectrum- Michigan West joins us to discuss the importance of staff retention in the field of ABA and to share her recent research that is looking to improve staff satisfaction and reduce turnover. We explore the importance of consistency for families utilizing services as well as the factors leading to burnout in the field. Melissa shared how her recent work is helping both these goals, “Implementing an incentive plan to increase positive descriptive feedback during field supervision creates a happier environment, fuels good work, and provides a space where BT’s want to come to work.”